Finding the best ways to display your policies as a beauty and grooming professional can be challenging. Keeping your beauty business policies organized, professional, and in one place will make your booking experience smoother and more enjoyable for you and your clients.
Here are our recommendations for professionally displaying your policies to ensure a seamless booking experience on StyleSeat:
1. Booking Inquiries 
Instead of saying: “No DMs” or “Do not text or call for any bookings.”
Try saying: “Please visit my StyleSeat profile for booking and other inquiries.”
- Directing your clients to your StyleSeat profile will allow for a seamless booking experience. Your profile displays complete service descriptions showcasing what’s included in an appointment and photos of your work. Clients can also message you directly on StyleSeat before booking an appointment to ask any questions.
2. Availability 
Instead of saying: “I do not work on Sundays or Mondays.”
Try saying: “My calendar on my StyleSeat profile is up to date with my availability.”
- As a StyleSeat Pro, you always attract new clients which keeps you booked and busy. It’s common for clients to ask what your availability is. Keeping your available booking dates up to date is essential to keeping your clients happy, and directing them to your calendar instead of sharing dates publicly will allow clients to see the most accurate openings.
3. Service Preparation 
Instead of saying: “Read my bio or latest social media post to prepare for your appointment.”
Try saying: “My service descriptions provide the information needed to arrive fully prepared for your appointment.”
- Whether you are providing hair, skin, or wellness services, clients may need to perform some extra steps before they visit you for their appointment. We recommend taking advantage of service descriptions on your StyleSeat profile by thoroughly explaining if any service preparation is needed for their appointment. It’s an organized way to keep all vital information in one place. If your clients have any questions about the service or any additional preparation, they can use StyleSeat Messaging to reach out to you.
4. No-Show and Late Cancellations 
Instead of saying: “Please read before booking.”
Try saying:“Thank you for reviewing my cancellation policy on my StyleSeat profile for your upcoming appointment.”
- We understand the frustration that comes along with no-shows and late cancellations. It can also be uncomfortable having those conversations with clients and finding the right words when writing out these policies can be challenging. StyleSeat has you covered! All you have to do is select if you want to enforce a moderate or strict policy, and we’ll automatically add the terms on your StyleSeat profile.
We hope these tips help you communicate your policies more effectively with your clients! 